Privacy Policy

Last updated: 23rd April 2024

Privacy Policy

The services are provided by EL Passion Next sp. z o.o., with its registered seat at: Krakowskie Przedmieście 13, 00-071 Warszawa, Warsaw, Poland (“EL Passion”). This Privacy Policy applies to the processing of your personal data, as well as the use of "cookie" files and similar technologies while you use (“Website”), (“Web app”)

Your Privacy is important to us!

We recognize that your privacy is very important to you and that it is your right to control and be informed about the information we process about you and how we process it. We know that providing personal data is an act of trust, and we take that trust seriously. We will never sell, rent, or otherwise disclose your personal data, except as outlined in this Privacy Policy, provided that we have an appropriate legal basis for such disclosure.

By subscribing to our Services, you agree to be bound by this Privacy Policy. This is our entire and exclusive Privacy Policy, and it supersedes any earlier version. This Privacy Policy forms part of and should be read in conjunction with our Terms and Conditions available here.

1. Categories of personal data

Conclusion and performance of the Terms and Conditions involve personal data processing (e-mail address) of natural persons (your proxies, representatives, employees, contractors, etc.) transferred by the Client to EL Passion. This can include personal data of the Client himself/herself when a Client is a natural person. We process your personal data provided at the point of registration (e-mail address) for the purpose of enabling your user access to our services.

Insofar as the performance of the Terms and Conditions involves the processing of personal data of Client’s representatives, employees, contractors, etc., the Client acknowledges that this Privacy Policy is applicable to such processing and undertakes to provide such representatives, employees, contractors, etc. with its content.

2. Purposes and legal basis

The processing of such data by EL Passion necessary for the purpose of managing our client relationship, concluding and performing the Terms and Conditions (including contacting for marketing purposes, unless EL Passion receives an objection to such processing), as well as exercising all the rights and obligations relating to the performance of the Terms and Conditions.

In processing your data, we pursue our legitimate interest in (i) direct marketing of our services, (ii) enabling the provision of our services based on the Terms and Conditions, (iii) exercising our contractual and legal rights and obligations. If the Client is a natural person, we process the personal data based on the contract, i.e. the processing is necessary for the conclusion and performance of the contract, to which the data subject is a party.

Provision of personal data is voluntary, but if you don’t provide us with the basic personal data, we will not be able to conclude the Terms and Conditions with the Client or contact the Client in connection with the provision of services pursuant to the Terms and Conditions.

3. Your rights

You have the right to object to the processing of your data by us and to request that we correct or delete your data. If you file such a request we will stop processing your data and delete it, unless there exists an important overriding legal interest (e.g. defense of claims or existence of a legal obligation to retain the data) that will entitle us to keep your data for a longer period. You also have the right of access to your data, as well as the right to data portability and to restriction of the processing.

4. Retention periods

We process your personal data only for as long as necessary for the purposes, for which it was collected. As a general rule, we will process personal data for as long as we have a contractual relationship with the Client and/or for as long as you remain the contact person or employee/contractor of the Client, whichever is the earliest. We will also process the data after the termination of the contractual relationship, for the duration of the statutory period of 3 years. We may have to process personal data for a longer period of time in limited circumstances, i.e. in case we need to defend against legal claims.

5. Sharing your personal data with third parties

We entrust the processing of your personal data to entities, which act on our behalf and solely based on our instructions (data processors). In particular, we use data processors, whom we select carefully, to store your data on secure servers located within the territory of the EU. In the event that personal data is entrusted for further processing to subprocessors outside the EEA, we ensure that appropriate safeguards (in particular Standard Contractual Clauses) are in place to ensure the legality of such transfer and the security of your data.

We may have to share your personal data with competent authorities (in particular the police or prosecution service), if they approach us with such a request, provided that there exists an appropriate legal basis for making your personal data available to them (e.g. a court order).

6. Contact

If you have questions with regard to the processing of your data or if you wish to exercise your rights, you can contact us at You also have the right to file a complaint to the data protection ou also have the right to file a complaint to the data protection authority.

7. Modification of the Policy

We may periodically be required to make changes to our Privacy Policy (for example if we substantially change the way our Services or the Website functions or in response to legislative changes). We will notify you of these changes by posting the modified Privacy Policy on the Website. If the changes are substantial, we will also notify you by e-mail. We recommend that you revisit this Privacy Policy regularly. You may determine when this Privacy Policy was last updated by referring to the date found at the top of the first page of this Privacy Policy.

Our use of cookies and similar technologies

1. In order to improve the operation of our site, we use cookies and similar technologies.

2. Cookies are text files containing small amounts of information that are downloaded to your personal computer, mobile, or another device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The following types of cookies are used on the Website:

  • Persistent cookies - these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
  • Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
  • Strictly necessary cookies - These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
  • Performance cookies - These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
  • Functionality cookies - These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.